Enterprise features: Call Queuing, IVR, Intercom/Paging


3CX Phone System includes enterprise level features as standard. Set-up auto attendants/digital receptionists and automatically direct calls. Queue calls and distribute to agents as they become available. Page groups of users to broadcast a message or call a single user via intercom. 3CX also integrates a complete voice mail system.

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System overview Web-based console  Using VOIP gateways
Add a VOIP provider Manage extensions Line management
Softphone  User portal Outlook & CRM integration
Unified communications  Integrated fax server Connect branch offices
Phone provisioning  Call conferencing Enterprise features